200 FAQ

How can I track my bulletproof gear?

China Xinxing Guangzhou Imp. & Exp. Co., Ltd is willing to help customers to track their shipped bulletproof gear. Generally, we will have a tracking number for...

How can I track my bulletproof gear?

What to do if bulletproof gear is damaged during shipping?

If you find out that bulletproof gear has been damaged, please send us the photos as detailed as possible. We will confirm it first and contact with you immediately...

What to do if bulletproof gear is damaged during shipping?

What to do if it is incomplete bulletproof gear delivery?

Please contact China Xinxing Guangzhou Imp. & Exp. Co., Ltd Customer Service if you receive incomplete bulletproof gear delivery. We will start a formal inquiry...

What to do if it is incomplete bulletproof gear delivery?

What should I do once I receive bulletproof gear imperfections?

Once you receive our bulletproof gear with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According to...

What should I do once I receive bulletproof gear imperfections?

Where to get help if bulletproof gear gets problem during the use?

After identifying the problems of bulletproof gear, China Xinxing Guangzhou Imp. & Exp. Co., Ltd will arrange the most professional after-sales team to help you....

Where to get help if bulletproof gear gets problem during the use?

Can we arrange the bulletproof gear shipment by ourselves or by our agent?

If you would like to arrange the bulletproof gear shipments, please contact us. China Xinxing Guangzhou Imp. & Exp. Co., Ltd understands that in terms of transportation...

Can we arrange the bulletproof gear shipment by ourselves or by our agent?

Is bulletproof gear tested before shipment?

Pre-shipment review (PSI) is just one of many excellent control evaluations conducted by China Xinxing Guangzhou Imp. & Exp. Co., Ltd. This review is based on regular...

Is bulletproof gear tested before shipment?

How to pay for bulletproof gear?

There are several ways to pay for bulletproof gear, such as Letter of Credit, Telegraphic Transfer and Document against Payment. The payment could be made in the way you require...

How to pay for bulletproof gear?

Does bulletproof gear have warranty period?

China Xinxing Guangzhou Imp. & Exp. Co., Ltd expects you are happy with the buy. If your product requires repair during the guarantee period, please phone us. Your...

Does bulletproof gear have warranty period?

How long is the warranty period of bulletproof gear?

The bulletproof gear warranty period begins at the time of purchase. If defects occur during the warranty period, we will repair or replace them free of charge. For warranty...

How long is the warranty period of bulletproof gear?

How to extend bulletproof gear warranty?

For the detailed answer to this question, you'd better contact our staff. In general, bulletproof gear can enjoy an extended warranty service at China Xinxing Guangzhou Imp...

How to extend bulletproof gear warranty?

Can bulletproof gear be customized?

The China Xinxing Guangzhou Imp. & Exp. Co., Ltd professional services team provides customized services to meet unique or challenging business needs. We know that...

Can bulletproof gear be customized?

Can bulletproof gear be made by any shape, size, color, spec. or material?

China Xinxing Guangzhou Imp. & Exp. Co., Ltd provides customization support that makes sure your product correctly promotes your brand image. In terms of the particular...

Can bulletproof gear be made by any shape, size, color, spec. or material?

How to go through the bulletproof gear customization?

Just let China Xinxing Guangzhou Imp. & Exp. Co., Ltd know your requirement. Because of our experience, we will take you through the entire process, from cost volume...

How to go through the bulletproof gear customization?

What are raw materials for bulletproof vest production?

In our opinion, raw materials are the start of the finished products at the process of production. It is very important because it has an impact on the quality, the cost...

What are raw materials for bulletproof vest production?

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