200 FAQ

How to contact your after-sale service division?

We are a professional military grade waterproof backpacks manufacturer providing research and development, production and after-sales services. Our after-market...

Where to get help if security uniform gets problem during the use?

We are confident about security uniform , yet we welcome reports from consumers alerting the problems with the product, which helps us to be better in future development...

Can we arrange the anti-riot shield shipment by ourselves or by our agent?

If you want to organize the riot shield shipments, then please contact us. China Xinxing Guangzhou Imp. & Exp. Co., Ltd comprehends that in relation to transport...

What kind of packing is provided for riot shield ?

See "Product" page to find the packing methods China Xinxing Guangzhou Imp. & Exp. Co., Ltd offered. We are serious about the packing material used for riot shield ...

Is police riot shield tested before shipment?

The Pre-Shipment Inspection (PSI) is one of many types of quality control inspections conducted by China Xinxing Guangzhou Imp. & Exp. Co., Ltd. This inspection...

How to pay for bulletproof shield ?

China Xinxing Guangzhou Imp. & Exp. Co., Ltd offers many different payment procedures. Consult the customer support section to locate the most acceptable payment process...

Does anti-riot suit have warranty period?

Yes, we set a warranty period for anti-riot suit . The warranty time will be shown on the product page and in the instruction manual together with the product. During the warranty...

How long is the warranty period of anti-riot helmet ?

For longer and more solid partner cooperation relationship, China Xinxing Guangzhou Imp. & Exp. Co., Ltd provides long enough warranty period for riot helmet . If...

How to extend riot helmet warranty?

To extend riot helmet 's warranty, customers should have full knowledge of our warranty policy specified in the contracts signed by both parties. We regulate the warranty range...

Can ballistic helmet be customized?

The China Xinxing Guangzhou Imp. & Exp. Co., Ltd professional services group provides customized solutions to fulfill unique or hard business requirements. We are...

Can bulletproof helmet be made by any shape, size, color, spec. or material?

Use the product customization support of China Xinxing Guangzhou Imp. & Exp. Co., Ltd to ensure that your products accurately promote your brand and leave a lasting...

How to go through the police accessories customization?

Contact China Xinxing Guangzhou Imp. & Exp. Co., Ltd's Customer Service and share your requirement. Due to our expertise, we'll take you through the whole process...

Does Xinxing provide OEM service?

China Xinxing Guangzhou Imp. & Exp. Co., Ltd provides OEM services. As you focus on research, marketing, and internal processes, we will bring your products to market...

How about the OEM service flow?

Boasting for excellent and sophisticated service flow, OEM service provided by China Xinxing Guangzhou Imp. & Exp. Co., Ltd ranks top in the market. We have employed...

How long it will take for OEM processing?

The period for OEM processing depends on the idea exchange and the feedback given by you on the sample of military style shirt . It is a promise made by us that...

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