200 FAQ

How long will it take if I want ballistic helmet sample?

It depends on whether you have particular requirements on ballistic helmet sample. Usually, an ordinary product sample will be sent as soon as the sample order has been placed...

How long will it take if I want ballistic helmet sample?

Who to pay the freight of ballistic helmet sample?

It depends on the value of the sample. Generally, China Xinxing Guangzhou Imp. & Exp. Co., Ltd will send free ballistic helmet sample but the freight is charged by you...

Who to pay the freight of ballistic helmet sample?

How can I get ballistic helmet sample?

There are ballistic helmet samples provided in China Xinxing Guangzhou Imp. & Exp. Co., Ltd. Before placing an order, customers can apply for samples to see whether...

How can I get ballistic helmet sample?

Can ballistic helmet sample charge be refunded if order is placed?

Most ballistic helmet sample charge can be refunded if order is confirmed. Please rest assured that China Xinxing Guangzhou Imp. & Exp. Co., Ltd always gives the...

Can ballistic helmet sample charge be refunded if order is placed?

How long is delivery time of ballistic helmet?

Delivery time varies with project. Please contact us to see how we can help you meet your required delivery schedule. China Xinxing Guangzhou Imp. & Exp. Co., Ltd...

How long is delivery time of ballistic helmet?

Is installation service provided for ballistic helmet ?

In general, installation manual will be offered along with ballistic helmet. If the product is customized and is hard to install, senior engineers may be sent to offer assistance...

Is installation service provided for ballistic helmet ?

How about ballistic helmet after-sales service?

We provide high-quality ballistic helmet together with a wide range of after-sales services, including installation service, return/replacement, maintenance service...

How about ballistic helmet after-sales service?

Are there services after ballistic helmet installation?

Completing the installation of ballistic helmet doesn't mean the end of mutual cooperation. We treasure every cooperation opportunity and every customer and ensure...

Are there services after ballistic helmet installation?

What services are offered for ballistic helmet?

China Xinxing Guangzhou Imp. & Exp. Co., Ltd's service is not limited to providing ballistic helmet. We also provide a package of customer service upon request....

What services are offered for ballistic helmet?

Are we informed about ballistic helmet weight and volume after shipment?

Yes, China Xinxing Guangzhou Imp. & Exp. Co., Ltd will inform customers of the exact weight and volume of ballistic helmet after delivery. We will follow up the...

Are we informed about ballistic helmet weight and volume after shipment?

Can our logo or company name be printed on ballistic helmet?

The definition of customization is that business activities are dominated by the needs of customers, and enterprises should provide products and services completely...

How can I track my ballistic helmet?

You can easily know the logistics of ballistic helmet through various ways. After we deliver the goods, you will receive a tracking number so that you can check...

How can I track my ballistic helmet?

What to do if ballistic helmet is damaged during shipping?

If the ballistic helmet you have ordered is arrived damaged, please contact China Xinxing Guangzhou Imp. & Exp. Co., Ltd Customer Service as soon as possible. We...

What to do if ballistic helmet is damaged during shipping?

What to do if it is incomplete ballistic helmet delivery?

At , the delivery of incomplete ballistic helmet is unlikely to happen. We know the on-time, and safe delivery of goods is of great importance to customers’ businesses...

What to do if it is incomplete ballistic helmet delivery?

Where to get help if ballistic helmet gets problem during the use?

Generally, we offer ballistic helmet along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor...

Where to get help if ballistic helmet gets problem during the use?

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